www.useit.com/alertbox/20031110.html
Jakob Nielsen’s Alertbox, November 10, 2003:
The Ten Most Violated Homepage Design Guidelines
There are ten usability mistakes that about two-thirds of corporate websites make. The prevalence of these errors alone warrants attention, especially since they appear on sites with significant investment in usable design.
See also: www.useit.com/alertbox/20020512.html